For products or paper vouchers:
- Step 1: Contact VIA Team via the direct message button on the bottom right. Please do this at least an hour before picking up the product or voucher.
- Step 2: Show us the voucher code sent to you via the email that you used to sign up for VIA account and we will confirm it.
- Step 3: If you are living in HCMC, pick up your reward at Dreamplex, 62 Tran Quang Khai, Tan Dinh, District 1. If you are outside HCMC, contact us via website's chatbox and we will proceed to the delivery plan.
For services or tours:
- Step 1: Call [brand's name] via [brand's tele number].
- Step 2: Verify the code by reading it to the supplier to claim your prize, then proceed to arrange the delivery or booking time with them.
For VnExpress Marathon 2019:
- Step 1: Contact VIA Team via the direct message button on the bottom right.
- Step 2: We will ask for your personal information to fill in the apply form.
- Step 3: Contact VnExpress Marathon 2019 via [telephone] or [email] to confirm your reward.